Innovation is not about creating something new. It’s about embracing change. Many business leaders talk about putting people at the heart of their organisation, but how many achieve it? Everything starts with communication. Understanding ‘the why’ makes it much more achievable to talk about the ‘how’. When I was appointed Managing Partner of South West...
We need to listen to what our clients really say and what they really want. But why is that so challenging for professional services firms?
Struggling to innovate? Try collaborating. The old adage ‘two heads are better than one’ proves to be true, more often than not. Why then, do professional services firms find it hard to collaborate?
The managing partners and Boards of SME law firms have so much to think about. Here are my thoughts on some of the big questions you should ask yourself and key issues that you should take action on.
What can professional service firms offer to entrepreneurial millennials? How can they inspire and retain the best talent?
With five generations now working in many organisations, each with very different ideas on what they want from their working life there, is a challenge and an opportunity for employers.
The businesses that thrive coming out of coronavirus lockdown will be the ones who have created a genuine emotional connection with colleagues and clients.
